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Right of withdrawal

If all or part of your order does not satisfy you, you have 14 working days, starting from receipt of the package, to inform us of your intention to return one or more products and the reason for this return.

The right of withdrawal is however subject to the following conditions:

  • The purchased good must be intact and returned in original packaging, complete in all its parts (including packaging and any documentation and accessory equipment);
  • The shipment, until the arrival in our warehouse, is under the complete responsibility of the customer;
  • The transport costs for the return of the goods are charged to the customer-consumer;

AQUARAMA SPORTSWEAR srls is not responsible in any way for damages or theft/loss of goods returned by uninsured shipments. Under no circumstances will not be withdrawn cash on delivery parcels or freight collect.


WHEN THE RIGHT OF WITHDRAWAL HAS DECIDED

The right of withdrawal lapses in the cases in which AQUARAMA SPORTSWEAR srls ascertains:

  • Partial use of the asset;
  • The lack of external packaging and / or original internal packaging;
  • The absence of integral elements of the product;
  • Damage to the product for reasons other than transport.

In the cases indicated above, AQUARAMA SPORTSWEAR srls will return the purchased good to the sender, charging him the shipping costs. 

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Headquarter

Via Indipendenza 12
06081 Petrignano d'Assisi (PG)
Italy

Tel. ()  +39 0075.8030038 (R.A.)

E-mail ( 
info@aquarama.biz

P.iva 03328040542

MILAN SHOW ROOM

Via Spartaco 15
20135 Milano

Tel. ()  +39 02.76028502 (R.A.)

E-mail ( 
aquarama@aquarama.biz

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